Paratransit, sometimes known as dial-a-ride, is an alternative, specialized transportation service that does not follow fixed routes or schedules.

— Service is provided for people with disabilities who are legally entitled to paratransit under the Americans with Disabilities Act (ADA) and are not able to ride fixed-route public transportation.

— Typically vans or mini-buses are used, and the cost to riders is generally cheaper than taking a taxi or cab.

— Paratransit services are operated by public transit agencies, community groups or not-for-profit corporations, and for-profit private companies or operators.